ACG makes it easy for our customers to determine how and when your upgrade process will unfold. ACG can manage this process with you. Parts and Supplies on hand and ready: ACG has what you need, big or small, from Windows 10 compliant ATM’s and parts in stock and ready for your migration. Consider additional service and upgrades. Select Search automatically for updated driver software. Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions. Reinstall the device driver. In the search box on the taskbar, enter device manager, then select Device Manager.
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ACG IS YOUR TRUSTED PARTNER IN PLANNING FOR WINDOWS 10!
The Windows 10 upgrade is inevitable, essential and ensures against security and compliance issues; it will deliver the best possible customer experience and better prepares for the future.
When the times comes to move forward with Windows 10, choose ACG as your trusted partner.
It is imperative to protect your ATM with a unit that detects overlay skimmers, but this alone does not keep your customer from being compromised. It just lets you know there is a potential threat being installed.
ACG is ready to assist with your needs to complete this process. We can provide the hardware necessary or help integrate your fleet seamlessly.
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1. Assess your current equipment. Some machines won’t have the capacity to handle Windows 10. They may need processor upgrades or, in some cases, may be more cost-effective to replace. We are prepared to assist you with any necessary changes your fleet may entail.
2. Organize a timeline and roadmap. ACG makes it easy for our customers to determine how and when your upgrade process will unfold. ACG can manage this process with you.
3. Parts and Supplies on hand and ready: ACG has what you need, big or small, from Windows 10 compliant ATM’s and parts in stock and ready for your migration.
4. Consider additional service and upgrades. This is a good time to consider the value of replacing outmoded equipment, upgrading to accommodate new features or efficiencies, and otherwise optimizing your ATM fleet. Although meeting a deadline like this one can be stressful, it’s also strong motivation to update your ATM channel for the future.
Reasons to Upgrade:
1. Security Features Built In: Windows 10 offers more current built-in security features.
2. Compliance: Upgrading ensures that your fleet is PCI-ready.
3. Enhancing customer experience and increase performance: Features like card before cash, bill denomination selection, cardholder preferences and Cardless Cash Access.
4. Risk and cost: Maintaining outdated systems will cost money and can easily result in fraud, theft or disabled ATMs.
5. Stability and future planning: Windows 10 will be supported until 2026, maintaining stability throughout its life.
Note: On January 14, 2020, Microsoft will no longer support Windows 7, the operating system that drives 400,000 ATMs in the U.S. and 3 million worldwide. In practical terms, this will mean the end of security updates, security patches, non-security hotfixes, free or paid support options and online technical content updates.
We've recently had a few customers reporting difficulties with using their Windows 10 systems to communicate with their ACG units. This solution aims to guide you through the process of installing the ACG software tool onto your Windows 10 tablet/ PC/ Laptop and getting it to communicate with your device.
The first (and arguably most important) step would be to download and install Windows Mobile device center.
You can find this by navigating to https://www.microsoft.comand searching for Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista (64-bit). Alternatively, click thisLink. (Please email support@analox.biz if this link doesn't work and we'll update it).
Right-click on the Windows 'Start' button
Open Computer Management
Open Services & Applications
Open Services
Scroll down to right-click on 'Windows Mobile-2003-based device connectivity'
Select Properties
Select Log On
Switch to 'Local System account' with checking 'Allow service to interact with desktop'
Click OK
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Once downloaded, open the drvupdate-amd64.exe file and follow onscreen prompts
Insert the CD provided with your ACG device into your system optical drive and run the setup file
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Follow onscreen prompts to install the ACG Software
Microsoft has added protection against drivers without signature verification, to proceed you will need to temporarily disable driver signature verification.
Click the start button or Press the Start Button on the keyboard, click on power, Hold Shift Key and click on restart.
Click on Troubleshoot
Click on Advanced options
Click on Startup Settings
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Click on Restart
Select the 7th option, press 7 or F7 key on your keyboard to select the ‘Disable driver signature enforcement’ option.
Once your computer has rebooted, switch your ACG on and enter the Main Menu, scroll down and select the power menu, select sleep
Connect your ACG to your PC via the provided USB cable
Right click your ‘This PC’ icon and select properties
Select ‘Device Manager’
Right click the ‘Yellow’ device and select ‘update driver software’. Should be located under the ‘Other devices’ heading
Select the ‘Browse my computer for driver software’ option
Select the ‘Browse’ option
In the resulting window, open the software disk drive and select the ‘Drivers’ folder, then click ‘OK’ and ‘Next’. A windows security pop-up will appear, select the ‘Install this driver software anyway’ option
You should get a ‘Windows has successfully updated your driver software’ message, click close.
Windows mobile device center should now automatically open. On the first connection the device center will ask you to accept their license terms. Click ‘Accept’
Minimise the Windows Mobile device Center window and open the ACG Setup software
Congratulations, you have successfully setup the ACG Setup tool on Windows 10